At the Tokyo Disney Resort, all Cast Members are assigned roles based on the theme and background story of the facility where they work. The Tokyo Disney Resort itself is a vast stage set against a backdrop of blue skies, and the customers who visit are Guests while our employees are Cast who perform onstage. Cast Members, who don costumes, immerse themselves in their assigned roles and put on a performance as they service Guests, are an integral part of the Theme Park’s show.

 

One of the jobs of Custodial Cast Members is to mop up spilled drinks. They do this swiftly, and standing up rather than squatting, using their feet to mop up spilled liquids.

 This is to prevent accidents, since Guests caught up in the magic of the environment may not see the Cast Member if he/she were crouching down.

 

Ensuring Guest safety is a priority in everyday tasks, and it guides the actions of all Cast Members.