Policies and Regulations

The OLC Group upholds the “OLC Group Procurement Policy” in order to ensure compliance with laws and regulations and to fulfill our sustainable procurement objectives and social responsibility across a wide range of issues including product safety, worker safety, respect for human rights and environmental conservation. This policy was approved by the Board of Directors.
Based on the policy, we employ a fair supplier selection process that gives due consideration to quality, price, technology, delivery lead times and management policy. Once suppliers have been selected, every effort is made to promote fair and proper dealings and to build effective, healthy partnerships by giving our suppliers access to the whistleblower system.
Furthermore, with reference to international standards, we established and operate the “OLC Group Vendors Code of Conduct” as a code of conduct for our suppliers. From April 2024, we will update our Code to include references to internationally accepted principles of human rights, environmental issues, responsible raw material procurement and detailed rules for application.

OLC Group Procurement Policy (Established May 2022)

The OLC Group has consistently delivered “Happiness” to the community under our corporate mission of “creating happiness and contentment by offering wonderful dreams and moving experiences created with original, imaginative ideas.”
In order to provide “Happiness” on an ongoing basis, we abide by our Procurement Policy in an effort to conduct sustainable procurement that can be passed on to future generations in collaboration with stakeholders by being mindful of quality, price, delivery lead times and the impact that our Group has on society.

Fair transactions
We do not restrict competition in ways that hinder fair, transparent and free transactions.
We select suppliers after comprehensive consideration of their management conditions, the quality, price and delivery lead times of their products and services, and their sustainability efforts, as well as other factors.

Compliance with social norms and ethical standards
In accordance with the OLC Group Compliance Code, we comply with all applicable laws and regulations as well as other social norms while maintaining the highest ethical standards.

Worker safety and respect for human rights
We comply with and practice the OLC Group Human Rights Policy Statement, and implement measures to respect human rights in partnership with our suppliers.

Environmental preservation
We comply with and practice the OLC Group Environmental Policy, and implement environmental measures in partnership with our suppliers.

Building effective and healthy partnerships with suppliers
We build relationships of trust with our suppliers and seek to grow together through mutual cooperation.

ESG Materiality and Target for 2030

Our Group positioned supply chain management as our ESG materiality, and set the following targets. We will consider what kind of system we should adopt to achieve sustainable procurement.

Key Goal Indicator (KGI) Quantitative target Target FY
Ensure that all 1st-tier suppliers are informed of and consent to our Procurement Policy and the OLC Group Vendors Code of Conduct 100% 2030
Ensure sustainable raw material procurement for all internally designated items 100%

Sustainable Procurement of Raw Materials

In procuring various raw materials used in our Group’s business activities, we give due consideration to their social impact, including on human rights and occupational safety, as well as their environmental impact across the supply chain. Regarding some raw materials, we have set particular targets or direction of initiative. The objected raw materials and their initiatives will be reviewed according to their necessity considering environmental, social, and economic situations. 

We collaborate with our suppliers and contractors to engage in responsible and sustainable raw material procurement throughout the supply chain.

Raw material

Target / direction of initiatives


Ensure that suppliers are informed of our policy on paper procurement and carry out ongoing investigations of major suppliers.

Palm oil

Continue to consider switching to sustainable palm oil.

Conflict minerals

Establish a policy concerning conflict minerals and conduct monitoring including checking with suppliers.


Establish a policy for procuring sustainable timber and start implementation.


Establish a policy for procuring textiles with low environmental impact and consider specific measures.


Continue to consider switching to sustainable seafood.



Management Structures

Structure to Promote Supply Chain Management

In July 2021, we established a Supply Chain Management Subcommittee under the Corporate Conduct Committee, which is an advisory body to the Executive Committee and is chaired by the director of the Corporate Strategy Planning Division (Executive Director and Executive Officer). In collaboration with suppliers, we are formulating strategies to achieve sustainable procurement, monitoring our progress toward our goals, and setting our policy.

Self-assessment sheet

Moreover, in October 2014 we introduced a “Voluntary Investigation List” – a self-check sheet that enables our suppliers to verify their own compliance with the OLC Group Vendors Code of Conduct and are working to make improvements based on the results, cooperating with suppliers if necessary. From April 2024, we will update the name of the Voluntary Investigation List to “self-assessment sheet” and include references to internationally accepted principles of human rights, environmental issues, responsible raw material procurement, and so on.
When starting certain new transactions, we require, as an internal condition for approval, that suppliers prove their compliance with the Code of Conduct, that includes categories such as compliance to laws and regulations, product safety, safety of workers and respect for human rights, and environment, by acquiring the self-assessment sheet as a risk assessment.
To assist suppliers in completing their self-assessment sheet, we ask them to read through the Vendors Code of Conduct Guide, which aims to help suppliers and their subcontractors understand the purpose behind each requirement set forth in the Code of Conduct and the concrete measures that should be taken to fulfill the requirements.
Furthermore, in order to keep monitoring suppliers' compliance to each category of the Code of Conduct, we also ask existing suppliers to complete self-assessment sheet as a risk assessment every two years, and set the compliance to it as a condition for the continuous transactions.
The OLC Group will continue to adhere to the highest ethical standards in compliance with the law, social norms and behavior set forth in the “The OLC Group Vendors Code of Conduct” and will continue to promote sustainable procurement, while collaborating with our suppliers based on the self-assessment sheet to fulfill our social responsibility throughout the entire supply chain.

Supply-Chain Management for Disney-Brand Products

Tokyo Disney Resort

The factories commissioned to manufacture products sold at the Theme Parks and Disney-brand products are required to comply with Disney’s International Labor Standards program (ILS program), that sets standards to prevent child labor, forced labor, discrimination, and ensuring health and safety of the workers.

For Disney’s supply-chain management, please refer to the Responsible Supply Chain.

Collaboration with Suppliers that Manufacture Disney-Brand Products

Tokyo Disney Resort

At Oriental Land Co., Ltd., we make efforts to strengthen collaboration with our suppliers through a variety of measures with the aim of complying with laws and regulations, ensuring product safety, and fulfilling a wide range of social responsibilities throughout the supply chain, including protecting workers’ safety, respecting human rights, and protecting the environment.


We request our suppliers to cooperate with on-site audits and pre-shipping inspections by employees and our designated third-party auditors in accordance with the type and category of the products they produce.
Our Disney-branded products are manufactured complying with Disney’s International Labor Standards program (ILS program) that sets standards to prevent child labor, forced labor, discrimination, and ensure health and safety of the workers, and have been manufactured in factories assessed as fulfilling the ILS requirements through regular audits. When initiating manufacturing, an OLC audit is implemented to assess the skills and productivity of the manufacturer in order to ensure both safety and quality.
When non-compliance has been pointed out by an ILS program auditor or our Group’s auditor, we propose ideas for improvement and to provide other support.

In July 2023, we distributed a briefing video online to help our suppliers understand Disney’s ILS program—which sets standards to prevent child labor, forced labor, and discrimination, and to ensure the health and safety of workers—and inform them about what precautions to take. A total of 162 suppliers viewed the briefing video. Under the ILS program, we support suppliers by showing examples of improvement ideas for cases of noncompliance involving inappropriate record keeping, nondisclosure of employment status information during audits, use of unauthorized factories, and emergency measures such as safety drills and fire protection measures.
Also, we informed our suppliers about our quality control policy, the details of the OLC audit, the importance of tests and inspections, and how to address the drastic changes occurring lately in the environment and further strengthen quality control.