Tokyo Disney Resort
|
FY2021 |
FY2022 |
FY2023 |
FY2024 |
FY2025 |
|
14,282 |
15,158 |
16,309 |
14,693 |
15,336 |
|
FY2021 |
FY2022 |
FY2023 |
FY2024 |
FY2025 |
|
|
Opinions/suggestions |
75.3% |
74.6% |
69.6% |
73.2% |
69.7% |
|
Compliments (praise) |
24.7% |
25.4% |
30.4% |
26.8% |
30.3% |
|
FY2021 |
FY2022 |
FY2023 |
FY2024 |
FY2025 |
|
|
Telephone |
16.3% |
13.6% |
13.1% |
11.5% |
8.8% |
|
Web form |
59.3% |
58.4% |
60.4% |
66.8% |
73.6% |
|
Letter |
9.7% |
10.5% |
13.7% |
13.4% |
10.3% |
|
Questionnaire |
9.6% |
11.3% |
5.3% |
3.8% |
4.0% |
|
Others (e.g., Information Center) |
5.1% |
6.2% |
7.5% |
4.5% |
3.3% |
Tokyo Disney Resort
In Castle Carrousel at Tokyo Disneyland, we installed a ride vehicle that allows both manual and electric wheelchair users to enjoy the ride while remaining in their wheelchairs.
This made the attraction accessible to guests who had previously been unable to ride it.
- 拡大
- This ride vehicle on Castle Carrousel allows electric and manual wheelchair users to enjoy the ride without transferring (installed in July 2025).
At Snow White’s Adventures at Tokyo Disneyland, the armrest on the ride vehicles can now be opened. This makes it easier for guests using wheelchairs to board the vehicle.
- 拡大
- The ride vehicles at Snow White’s Adventures are designed to facilitate boarding for wheelchair users (installed in March 2026).