The OLC Group has continued to offer wonderful dreams, moving experiences, delight and contentment, and we have nurtured a corporate culture that inspires and empowers our employees to continue to create new emotional experiences.
A corporate culture where people find happiness in making others happy and where people praise each other regardless of age, gender or title has been fostered and passed on. This is the culmination of our employees’ ongoing and unified efforts to provide quality service to our guests over the past four decades.
As a company-wide activity, we also implement unique initiatives designed to boost the motivation and enthusiasm of our employees.
In addition, initiatives are also undertaken at respective organizations, including uniquely planned employee exchange events and contests aimed at enhancing practical skills.

On the anniversary of the foundation of OLC, we present awards for outstanding initiatives selected among those nominated by organizations and committees across the company. The Engagement Award and the Sustainability Award were newly established this year. The Award of Excellence is presented for awarded initiatives that achieved particularly notable results.

Aiming to foster a corporate culture that inspires original and imaginative ideas, as described in our corporate philosophy, we implement the “Dream Up Ideas!” program, which encourages all employees, regardless of their affiliation or role, to propose ideas for merchandise, food items, guest services, or ways to improve productivity.

Ideas awarded in the past

▪Guided tour and others

Tokyo Disney Resort

This program gives cast members the opportunity to acknowledge the excellent performance of their colleagues. It involves cast members filling out special cards and exchanging them with one another. The program started in 1984 as the Courtesy Campaign and has been carried out as an annual event, with the name changed in later years to the Spirit of Tokyo Disney Resort. In 2022, the event evolved into the Magical Disney Cast program, an active year-round program in which particularly highly acclaimed card recipients are inducted into the Magical Disney Cast and presented with a specially designed pin engraved with the image of Mickey Mouse.
The program encourages cast members, regardless of rank, to acknowledge and mutually praise each other’s daily behavior, thereby promoting individual growth as well as team bonding.
Furthermore, when superiors observe cast members providing exemplary service, they can hand them a Special Recognition Card to praise the deed. Providing on-the-spot acknowledgment of cast members’ dedicated efforts based on “The Five Keys” Code of Conduct helps enhance cast member motivation. 

Tokyo Disney Resort

In 2022, we started presenting the Walt Disney Legacy Award to the most outstanding cast members. The award is offered at Disney theme parks around the world.
Under  this program, an exclusive handful of cast members are selected for the prestigious once-in-a-lifetime honor. Recipients are entitled to wear a blue name tag that features the same design worldwide.

Tokyo Disney Resort

Thanks Day is an annual event held after the Parks are closed to the public for the day to show our appreciation to cast members, who sustain Tokyo Disney Resort.
Held for the first time in three years, the event was enjoyed by many cast members attending as guests.