Tokyo Disney Resort
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Tokyo Disney Resort
Guests with a physical disability requiring using a wheelchair voiced complaints about not being allowed to ride attractions even if they met the boarding criteria. At the time, our rule was to require that guests with a physical disability be accompanied and supported by someone when getting on and off attractions. In response, we established a support system at each attraction based on a collaborative arrangement among cast members, thereby enabling guests meeting boarding criteria to ride some attractions if a cast member is available to support them. This has led to increased opportunities for guests to access attractions.
[Tokyo Disneyland]
- Pooh’s Hunny Hunt
- Enchanted Tale of Beauty and the Beast
- Omnibus
- Dumbo The Flying Elephant
- Castle Carrousel
- The Happy Ride with Baymax
- Buzz Lightyear’s Astro Blasters
- Monsters, Inc. Ride & Go Seek!
[Tokyo DisneySea]
- Toy Story Mania!
- Soaring: Fantastic Flight
- Nemo & Friends SeaRider
- Jasmine’s Flying Carpets
- Scuttle’s Scooters
- Blowfish Balloon Race
- The Whirlpool
- Caravan Carousel