Message from CEO

Toshio Kagami
Representative Director,
Chairman and CEO

I wish to express our heartfelt sympathy to the people who have been infected with the novel coronavirus, COVID-19, and those who have had their day-to-day lives affected by the spreading infection. I sincerely pray for their speedy recovery and for the pandemic to end as soon as possible.

Tokyo Disneyland and Tokyo DisneySea suspended their business operations for approximately four months due to the impact of the COVID-19 pandemic. We apologize to our stakeholders for the concern this has caused, and express our deepest appreciation for the encouraging words and tremendous support you have kindly extended to us.

During the temporary closure of our Theme Parks, we made unified efforts based on a trial-and-error approach toward reopening and once again welcoming Guests to Tokyo Disney Resort as a place where they could enjoy themselves in safety and with peace of mind. Amid the unprecedented situation, we have created a new operation scheme, which has enhanced our responsiveness to the changes in society and will serve as the driving force for our future evolution.

From a long-term perspective, we believe it imperative to invest in our structural aspects that will drive the future growth of Tokyo Disney Resort. Therefore, we have decided to continue with the large-scale development already announced for FY 2021 and after, including the “Fantasy Springs” and a new Disney hotel themed to the Disney/Pixar Toy Story film series. Meanwhile, to achieve long-term sustainable growth, we also consider it crucial for Tokyo Disney Resort, our core business, to provide greater value and to explore new insights. To this end, we established Oriental Land Innovations Co., Ltd., a new subsidiary that aims to generate businesses that help create a society that delivers wonderful dreams, moving experiences, happiness and contentment.

The OLC Group marked the 60th anniversary of its founding on July 11, 2020. We could not have existed over such a long period of time had it not been for the support extended to us by our stakeholders and the concerted efforts of the Group’s directors and employees to live up to their trust.

To fulfill the above, we will also enhance environmental, social and governance (ESG) viewpoints and keep addressing changes in society promptly and appropriately. Furthermore, to remain a company that is needed by society for the next 50 years, or even 100 years, we will continue making our utmost efforts to enhance our corporate value. I would like to ask our stakeholders for their continued support from a long-term perspective.

Message from COO

Kenji Yoshida
Representative Director,

President and COO

I wish to extend my heartfelt sympathies to the people who have been infected with COVID-19 and those whose daily lives have been affected by the spreading infection. I sincerely pray for their speedy recovery and the earliest possible containment of the pandemic.

 

In the fiscal year ended March 31, 2021, we operated our resort in line with guidelines, giving top priority to the safety and security of Guests and Cast Members due to the COVID-19 pandemic. While placing limits on Park operations, we introduced measures that contributed to enhancing both Guests’ experience value and net sales, including offering an expanded choice of items available via our Tokyo Disney Resort app shopping service and introducing variable pricing for tickets. Moreover, the Tokyo Disneyland Large-Scale Development area opened on September 28, 2020 and proved hugely popular with Guests.

 

On June 29, 2021, the baton of leadership was passed to me by Kyoichiro Uenishi, creating in me a strong sense of mission. Although the outlook of our business remains unclear, I will continue striving for a recovery in our performance and a return to the black. As our next step, we will open Fantasy Springs, a new area under development at Tokyo DisneySea, and enable the OLC Group to seek new sources of growth. Notwithstanding our challenging circumstances in which the external environment remains opaque, I will endeavor to enhance the attractions of our resort in its entirety and seek to increase profits.

 

The COVID-19 pandemic has triggered drastic changes in society, bringing transformations in people’s values and behavior. Under such circumstances, I recognize that my role is to capture the changes of the times and steer speedy and flexible reforms. Since its initial success in attracting Disneyland to Japan at a time when nobody in the country knew about the theme park, Oriental Land has enhanced its corporate value by continuing to provide happiness to Guests. In this new age, I will continue to keep up the courage and efforts of our predecessors and take on challenges to create new value without being bound by precedents toward the goal of achieving long-term sustainable growth.

 

If we are to perpetually provide value to society and continue growing as a corporation, we critically need to incorporate measures to address environmental and social problems into our management and business strategies. We recognize that the OLC Group’s business is premised on a sustainable society. Therefore we intend to contribute to achieving a sustainable society by helping resolve social issues by way of, for example, pursuing the Sustainable Development Goals (SDGs), while simultaneously achieving long-term sustainable growth by continuing to increase profits as a corporation.

 

Looking toward the future, we will seek to continue delivering wonderful dreams, moving experiences, happiness and contentment over the next 50 years, or even 100 years. To this end, we are determined to push forward with sustainable management while emphasizing ESG perspectives and holding dialogues with our stakeholders.

 

We ask for your continued support for the OLC Group.