Policies and Regulations

Policy on Building Partnerships with Suppliers

The OLC Group Compliance Code states that we engage in fair and transparent transactions and we employ a fair process of supplier selection that gives due consideration to quality, price, technology, delivery lead times and management policy. Once suppliers have been selected, every effort is made to promote fair and proper dealings and to build effective, healthy partnerships by giving our suppliers access to the whistleblower system. 
Furthermore, with reference to international standards, we established and operate the “OLC Group Vendors Code of Conduct” in order to ensure compliance with laws and regulations and to fulfill our CSR procurement and social responsibility in a wide range of issues including product safety, worker safety, respect for human rights and environmental conservation through our dealings with partner suppliers.

Management Structures

Voluntary Investigation List (Self-check Sheet)

Moreover, in October 2014 we introduced a “Voluntary Investigation List” – a self-check sheet that enables our suppliers to verify their own compliance with the OLC Group Vendors Code of Conduct and are working to make improvements based on the results, cooperating with suppliers if necessary.
Departments across the Group that are in charge of transactions require as a condition for approving certain new transactions that suppliers prove their compliance with the Code of Conduct, that includes categories such as compliance to laws and regulations, product safety, safety of workers and respect for human rights, and environement, by acquiring the Voluntary Investigation List as a risk assessment.
To assist suppliers in completing their Voluntary Investigation List, we ask them to read through the Vendors Code of Conduct Guide, which aims to help suppliers and their subcontractors understand the purpose behind each requirement set forth in the Code of Conduct and the concrete measures that should be taken to fulfill the requirements.
Furthermore, in order to keep monitoring suppliers' compliance to each categories of  the Code of Conduct, we also ask  existing suppliers to complete Voluntary Investigation List  as a risk assessment every two years, and set the compliance to it as a condition for the continuous transactions.
The OLC Group will continue to adhere to the highest ethical standards in compliance with the law, social norms and behavior set forth in the “OLC Group Vendors Code of Conduct” and will continue to promote CSR procurement, while collaborating with our suppliers based on the Voluntary Investigation List to fulfill our social responsibility throughout the entire supply chain.

Supply-Chain Management for Disney-Brand Products

Tokyo Disney Resort

The factories commissioned to manufacture products sold at the Theme Parks and Disney-brand products are required to comply with Disney’s International Labor Standards program (ILS program), that sets standards to prevent occurrence of child labor, labor without free will, discrimination, and ensuring health and safety of the workers.

For Disney’s supply-chain management, please refer to the Responsible Supply Chain.  

For highlights of Disney’s CSR report, please refer to the Disney Corporate Social Responsibility Update 2019

Collaboration with Suppliers Manufacture Disney-Brand Products

Tokyo Disney Resort

Giving consideration to the working environment at manufacturing plants
Giving consideration to the working environment at manufacturing plants

At Oriental Land Co., Ltd., we make efforts to strengthen collaboration with our suppliers through a variety of measures with the aim of complying with laws and regulations, ensuring product safety, and fulfilling a wide range of social responsibilities throughout the supply chain, including protecting workers’ safety, respecting human rights, and protecting the environment.


We request our suppliers to cooperate with on-site audits and pre-shipping inspections by OLC-Group employees and our designated third-party auditors in accordance with the type and category of the products they produce.
Our Disney-branded products are manufactured complying with Disney’s International Labor Standards program (ILS program) that sets standards to prevent occurrence of child labor, labor without free will, discrimination, and ensure health and safety of the workers, and have been manufactured in factories assessed as fulfilling the ILS requirements in regular audit. When initiating manufacturing, OLC audit that assesses their technology and productivity is also implemented. 

When non-compliance has been pointed out by an ILS program auditor or the OLC Group’s auditor, our staff visits the manufacturing plant in question to propose ideas for improvement and to provide other support.

Briefing session for the suppliers
Briefing session for the suppliers

In FY 2019, we hosted briefing sessions of quality control as well as briefing sessions to learn how the ILS program, that sets standards to prevent child labor, labor without free will, discrimination, and ensure health and safety of the workers, is implemented and inform our suppliers of precautions to be taken. A total of around 150 suppliers attended these sessions. At the briefing session on ILS, we support the suppliers by showing the examples of improvements that had been made against noncompliance such as inappropriate record taking, closure of information on their labor state at audits, use of the unapplied factories, and about emergency measures such as safety drills and fire protection measures.