Policies and Regulations
Approach to Cast Safety
Tokyo Disney Resort
To provide our Guests with happiness, we must focus on the safety of our Cast Members. At the Tokyo Disney Resort, we place great importance on the safety of our Cast Members in addition to Guest safety.
Structure for Promoting Health and Safety
At Oriental Land Co., Ltd., the Occupational Health and Safety Committee is set up as an organization for managing employee health and safety. The Committee is chaired by the general manager of the Human Resources Division, who manages all issues concerning health and safety. Furthermore, under the Committee, Occupational Health and Safety Subcommittees, which are chaired by officers in charge of respective divisions, engage in job-specific health and safety activities.
Actions and Performances
Tokyo Disney Resort
To secure safety for Cast Members, we execute a wide range of health and safety activities and safety education programs including regular workplace visits by the president and rigorous enforcement of the Plan-Do-Check-Act (PDCA) cycle through line management.
Efforts that have yielded positive results and lessons learned from work-related incidents are shared across the company to be applied in other organizations. Other measures are also taken to identify and address risks related to equipment or operational procedures that may lead to worker injury.
We tailor safety measures for each season and workplace. For example, Cast Members working on Beaver Brothers Explorer Canoes and others who work in the proximity of water wear personal floatation devices that are equipped with sensors and inflate automatically when they come in contact with water. In summer, we roll out campaigns and implement “walk-throughs” to prevent heatstroke, and have also installed parasols for Cast Members assigned to work outdoors. In FY 2019, we adopted pulley systems for our parasols, enabling them to be easily opened and closed manually.