Policies and Regulations
Approach to Cast Safety
Tokyo Disney Resort's
To provide our Guests with happiness, we must ensure the safety of our Cast Members. At the Tokyo Disney Resort, we place great importance on the safety of our Cast Members in addition to Guest safety.
Structure for Promoting Health and Safety
At Oriental Land Co., Ltd., the Occupational Health and Safety Committee is set up as an organization for managing employee health and safety. The Committee is chaired by the general manager of the Human Resources Division, who manages all issues concerning health and safety. Furthermore, under the Committee, Occupational Health and Safety Subcommittees, which are chaired by officers in charge of respective divisions, engage in job-specific health and safety activities.
Actions and Performances
Tokyo Disney Resort's
To secure safety for Cast Members, we execute a wide range of health and safety activities and safety education programs including regular workplace visits by the president and rigorous enforcement of the Plan-Do-Check-Act (PDCA) cycle through line management.
Efforts that have yielded positive results and lessons learned from work-related incidents are shared across the company to be applied in other organizations. Other measures are also taken to identify and address risks related to equipment or operational procedures that may lead to worker injury.
We tailor safety measures each seasons and workplaces. For example, Cast Members working on Beaver Brothers Explorer Canoes and others who work in the proximity of water wear personal floatations that are equipped with sensors and inflate automatically when they come in contact with water. In summer, we roll out campaigns and implement “walk-throughs” to prevent heatstroke, and have also installed parasols for Cast Members assigned to work outdoors.
We installed ride motion protection systems within attraction facilities to control all entry and exit from the facilities and to prevent ride vehicles from moving while maintenance work is being conducted along the tracks or elsewhere, until all the maintenance staff have exited the attraction/ride premises. Upon introducing the systems, we offered a training program for employees and suppliers who operate and maintain attraction facilities equipped with the system. More than 2,000 attendees received the training in FY 2018.